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IVRS

IVRS

​Interactive Voice Response System.

For Mandarin, press 1 ; For Cantonese, press 2 ; For English, press 3.
For technical issues, press 2.
For product inquiries, press 1
To speak with a representative, press *.
Phone
Call
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Product 1
Sales Representative
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PhoneCall
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Transferring to voicemail.
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Transferring to voicemail.
Transferring to voicemail.

The Interactive Voice Response System (IVRS) is a technology that allows businesses to interact with customers through telephone menus, enabling more efficient communication. It serves not only as a marketing tool but also helps establish a strong brand image.

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In the past, setting up an IVRS required specialized design, with complex configurations and high hardware demands, making it costly and inaccessible for small and medium-sized enterprises (SMEs).

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INFINITY's IVR service allows you to create an interactive strategy with customers at an affordable price. We also provide custom design, installation, and after-sales support, enabling businesses to enhance their services and stay current with the times.

成功
2. Telephone Process System Server

The 3 essential steps for an Interactive Voice Response System.

1. Choose a voice conversion system machine.

The main function of a VOIP Gateway is to convert analog voice signals from a telephone or PSTN line into digital signals for transmission over the network. It also converts incoming digital signals from the network back into analog voice signals.

After extensive testing and research, Infinity has successfully adopted the most popular voice system available, combined with our experience to identify the most stable configuration and setup solution. This allows us to deliver a stable and multifunctional voice solution even with minimal hardware requirements. The features are as follows:

  • Voice Message 

  • IVR

  • Voice Message to email 

  • Announcement 

  • Conference call 

3. IP Network Phone

IP network phone installation is easy and can be set up in a standard computer network environment without the need for rewiring. It also offers more features than traditional phones, such as call forwarding, conference calls, etc. Additionally, there is no need for a separate phone switch, and moving the system is more convenient. Furthermore, call records, phone books, and other data can be stored independently.

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